Public Sector Records Management and Information Security

Course Overview

If it isn’t documented, it didn’t happen, at least not as far as accountability is concerned. Records management is not an administrative housekeeping task. It is the infrastructure of accountability. This course covers the full records life cycle, classification and access obligations, cybersecurity basics, and disaster recovery with a consistent focus on why it matters for governance.

Target Audience

All public servants, registry officers, information officers, IT staff

Learning Objectives

On completion of this course, participants will be able to:

1. Explain the role of records in government accountability and service delivery
2. Apply the records life cycle from creation through to disposal or archiving
3. Handle classified information according to the appropriate level requirements
4. Process access-to-information requests in compliance with relevant legislation
5. Recognise and respond to common cybersecurity threats including phishing
6. Apply data protection principles to personal information held by government
7. Implement basic backup and disaster recovery measures for government records