Description
Curriculum
Instructor
Students List
Course Overview
Inclusive public service is not a special programme — it is good governance. When service delivery excludes people systematically, it fails its mandate. This course explains why exclusion happens, how to identify it in your own work context, and what practical changes — in design, data, language, and conduct — produce more equitable outcomes.
Target Audience
All public servants, policy analysts, programme managers, HR staff
Learning Objectives
On completion of this course, participants will be able to:
- Explain intersectionality and its relevance to service delivery design
- Apply gender analysis principles to a project or programme design
- Identify and plan to remove accessibility barriers for people with disabilities
- Use disaggregated data to identify equity gaps in programme outcomes
- Apply sexual harassment prevention obligations as both staff and managers
- Use inclusive language in official communications and forms
- 1 Section
- 6 Lessons
- 6 Hours
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Dr Entsua-Mensah
546 Students15 Courses
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